Let The Lion Roar
How To Feed Your Customers What They Want
In this fast paced three (3) hour program, Ed Horrell will teach the secrets he has learned from the research for his next book Would You Like Some Kindness With Your Fries? as well as from the numerous calls and emails from his syndicated talk show “Talk About Service”.
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The Pyramid Principles
Six Secrets to Make Your Small Business Famous
The Pyramid Principles, as taught by speaker, author and talk show host Ed Horrell, consists of specific steps, which must be taken by small businesses to position their business as “THE” business to call when a prospect or customer needs their product or service.
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The Language of Observable Behavior
How To Read People Like A Book
This popular seminar deals with understanding how people see you, how to understand your personal behavioral style to compliment others, how to reduce conflict, and observe and understand the behavior of other people. Ed draws from the Silver Rules found in his first book More Than Words and includes a behavioral assessment for attendees.
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